Gary Yowell
Maintenance Supervisor
Excellent
Service
Carlos Luna
Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
True
Professional
Mike Kamrad
Maintenance Supervisor
Mike Kamrad
Maintenance Supervisor
Carlos Luna
Maintenance Supervisor
Carlos Luna
Maintenance Supervisor
Excellent
Service
Fast
Completion
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
MAA Old Town Scottsdale South
Scott Campbell
Maintenance Supervisor
Carlos Luna
Maintenance Supervisor
Mike Kamrad
Maintenance Supervisor
The Palms on Scottsdale
Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Carlos Luna
Maintenance Supervisor
Fast
Completion
Neat and
Tidy
Above and
Beyond
Carlos Luna
Maintenance Supervisor
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy
Carlos Luna
Maintenance Supervisor
Excellent
Service
Fast
Completion
Madera Point
Maintenance Supervisor
MAA Old Town Scottsdale South
Colonial Grand at Old Town Scottsdale South
Maintenance Supervisor
Gary Yowell
Maintenance Supervisor
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Gary Yowell
Maintenance Supervisor
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
MAA Old Town Scottsdale South
Colonial Grand at Old Town Scottsdale South
Maintenance Supervisor
Bud Mayo
Maintenance Supervisor
"
Didn't follow installation notes!! No Z-bar installed at front door entry, tack strip nails sticking up through carpet, this becomes a safety and liability issue for the property. Over all poor service when technicians can't follow notes printed on orders forms. The property shouldn't have to check to make sure they are receiving what they are paying for. Being billed for items that weren't installed is bad business.
"
What went wrong?
Workmanship
Thank you for this important feedback Bud! We agree with you completely that your installers should always follow their work order and its instructions. Lorenzo is one of our top performers and has been with Carpeturn.com for several years. He returned this morning to add Zbar and to make sure all tackstrip nails were properly hammered down. Please accept our sincere apology for letting you down on this installation.
