7160 Optima Kierland

2021-05-03
Ben James Assistant Manager

" Great work! Really professional enjoyed having Sergio here. "

Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond

The Parker

2021-04-29
Alia Craycraft Leasing

MAA City Gate

2021-04-22
Junior Jasmins Maintenance Supervisor
Excellent
Service
Problem
Solver
Neat and
Tidy
True
Professional
Above and
Beyond

Island Palms

2021-03-17
Island Palms Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Neat and
Tidy
Above and
Beyond

Cityscape Residences

2021-03-16
Demone Ball Maintenance Supervisor
Above and
Beyond

Cityscape Residences

2021-03-16
Demone Ball Maintenance Supervisor
Above and
Beyond

Carter

2021-03-01
Adam Padilla Maintenance Supervisor

" Left a mess with a new move in. Needs to bring vacuum. "

Thank you very much for your feedback Adam. We spoke with Sergio and reminded him to be more careful on his after the job cleanup and to always double check his work. Please accept our apologies for letting you down on this turn.

Carter

2021-02-23
Adam Padilla Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond

Carter

2021-02-23
Adam Padilla Maintenance Supervisor

Carter

2021-02-23
Adam Padilla Maintenance Supervisor

" Didn't vacuum. "

True
Professional
Above and
Beyond

Thank you for alerting us of this issue Adam. We reminded Sergio that after the job vacuuming is a service that we always provide before we consider a carpet job complete. Thank you again for sharing this feedback, and we apologize for letting you down on this turn.

Ascent at Papago Park

2021-02-18
Carlos Luna Maintenance Supervisor

The Fairways at San Marcos

2021-01-15
The Fairways at San Marcos Maintenance Supervisor

The Palms on Scottsdale

2020-12-17
The Palms on Scottsdale Maintenance Supervisor

MAA Lyons Gate

2020-12-14
Bud Mayo Maintenance Supervisor

" great workmanship "

Ascent at Papago Park

2020-11-24
Carlos Luna Maintenance Supervisor
Excellent
Service
On Time
Arrival
Fast
Completion

Ascent at Papago Park

2020-11-24
Carlos Luna Maintenance Supervisor
Excellent
Service
On Time
Arrival
Above and
Beyond

Ascent at Papago Park

2020-11-24
Carlos Luna Maintenance Supervisor
On Time
Arrival
Neat and
Tidy
True
Professional
Above and
Beyond

Ascent at Papago Park

2020-11-23
Carlos Luna Maintenance Supervisor
Excellent
Service
Fast
Completion
Neat and
Tidy

Ascend at Kierland

2020-08-26
Ascend at Kierland Maintenance Supervisor

Madera Point

2020-08-06
Madera Point Maintenance Supervisor
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