The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
MAA Old Town Scottsdale North
Scott Campbell
Maintenance Supervisor
What went wrong?
Attitude
Thank you very much for your ratings of Celso! He explained his issue regarding parking a long distance from the unit for carpet install. We reminded him to always contact our Customer Care Team directly if there are any issues on the jobsite and to avoid any confrontations with you or your team. He agreed and promised to have a better attitude should jobs have setbacks in the future. We apologize for letting you down on this turn and sincerely appreciate your understanding.
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
Parq at East Arcadia
Maintenance Supervisor
Excellent
Service
Problem
Solver
Fast
Completion
Neat and
Tidy
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
Mike Kamrad
Maintenance Supervisor
MAA Old Town Scottsdale North
Scott Campbell
Maintenance Supervisor
MAA Old Town Scottsdale North
Scott Campbell
Maintenance Supervisor
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
The Fairways at San Marcos
The Fairways at San Marcos
Maintenance Supervisor
RENU Desert Club Contract
RENU DESERT CLUB CONTRACT
Project Coordinator
Dawn Van Vlack
Property Manager
"
The vinyl has ripples in the flooring, they left small holes in one wall and they used the restroom in the apartment and peed on the seat.
"
What went wrong?
Workmanship, Clean-up
Hello Dawn, thank you very much for this important feedback and for the pictures you shared by email that were provided to Celso! He returned on Saturday and fixed the bubbles in the vinyl and cleaned the bathroom. He attempted to clean the smudge on the walls and determined it was not glue and was unable to repair it. Our installations team advised him that he needs to document any damage he finds in units with pictures prior to starting work in the future. We sincerely apologize for negatively impacting your turn and thank you for your continued support of Carpeturn.com.
Laura Habletler
Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
