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We know your time is valuable and truly appreciate your feedback to help us improve the quality of your Real Floors jobs.
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Your Customer Care Team
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" Job came out fantastic thank you so much! "
" The install itself was ok but it was very messy. Scraps of vinyl/carpet throughout, dusty, toilet left dirty. "
What went wrong? CleanlinessHi Sarah and thank you for your valued feedback! We addressed your points with Silvano immediately after receiving your rating. He returned the following day and cleaned up the unit. Silvano did 2 units at your property that day and left his helper to complete the clean-up of this unit upon completion so he could begin working on the next job. He apologized and will make sure to personally be in the unit until completion. Please accept our apology for letting you down on this installation!
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